UNHAPPY CUSTOMER

Good Day, I am absolutely disappointed at the service from MTN. I have an apple iphone 8, which was still under the warranty. It was cutting off and calls were distorting. Anyways seeing that the phone was still under warranty it was handed to MTN at the Mall Of Africa branch, where it was booked for a month. It was discovered that the phone was faulty. I was then replaced with a REFURBISHED phone. I started using the refurbished phone for +/- a week, and there it goes again. The calls just drop, and they still distort.

I use my phone for work purposes and this is totally unacceptable. An email was sent to customer services on the 12/05/2020 at 11:18am, to date i got no feedback.

Its honestly pathetic to have service like this, i would like a manager or someone senior to call urgently me regarding this matter.