Unhappy customer and reimburse my money

Dear Hello Peter kindly help me solve this problem. Mindo/MTN phoned me and **** to me. The lady said, when I take their package I will no more pay DSTV, she did not tell me that the card will be active in 24hrs, I tried to phone them on this 2 numbers to no avail *** and 083135. I end up going to the shop and they told me different story from what the lady told me. She is told me that I can move anywhere with a gadget but at store they said no only inside the house. I there cancel the deal in 2 days after receiving the card. She told me that I can cancel withing 7 days of which I did. I send the email to customercare on the 19th May and I got a card on the 17th May. They did not respond to my email just like when u phone them. They send a message that I must accept debit order of which I did not. I am surprised that they took money in my account without giving them a concern. I therefore ask them to reimburse me my money and come and take their card.

The account number is ***-1

Regards

Cynthia Sedith