Unhappy customer

MTN Soshanguve Crossing. It’s been a full month trying to apply for data contract. The person who was assisting me said the was my account was not validated and she then sent this issue to the tech team to resolve. I was told the matter will be solved within 2-3 days. Today is month end, the issue is still not solved. This is uncalled for. No follow ups made by MTN team to solve this issue, nothing. This is not really good. We depend on this data to work