TK
Tsholofelo K
1 reviews | Active since Feb 2015
12 Feb 2015, 12:29
Unhappy customer
My account was recently moved from Nashua mobile to Mtn, since then im not happy at all, they charge me double for data. I called in to let them know about this, but they charged me double still.<br> <br> Its very difficult to get through your 808 call centre, please improve on that<br> <br> Please rectify this and refund me
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Feb 2015, 14:24Hello tsholog86,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the data that was charged incorrectly has been credited to your MTN account.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the data that was charged incorrectly has been credited to your MTN account.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply23 Feb 2015, 14:24
Official
Hello tsholog86,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the data that was charged incorrectly has been credited to your MTN account.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the data that was charged incorrectly has been credited to your MTN account.
Thank you
Wenzile Masina
REQ:***
Best regards,