Unhappy Customer
I am still waiting for MTN to reply up until this day, all i received was a called saying my query has been escalated up to date there has been no new developments.
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
06 Aug 2019, 10:45can MTN reply i am still waiting
's update06 Aug 2019, 10:45
Reviewer Update
can MTN reply i am still waiting
MTN South Africa's replyOfficial
15 Aug 2019, 12:35 Y'ello Vera Seleke Lepheana,
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
As per the reference number provided the data was used up on various applications on your device.
Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
As per the reference number provided the data was used up on various applications on your device.
Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Best regards,
MTN South Africa's reply15 Aug 2019, 12:35
Official
Y'ello Vera Seleke Lepheana,
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
As per the reference number provided the data was used up on various applications on your device.
Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
As per the reference number provided the data was used up on various applications on your device.
Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Best regards,
's updateReviewer Update
15 Aug 2019, 14:23like a fool that i am being made i am still waiting apologies Caylin but what you are saying is not helpful and that is not what i asked. the Lady i spoke to said i will be emailed a breakdown of how the data was used and i am still waiting for that, how long should i wait again until i get a proper response, should i wait until the ***s come home. i am actually irritated by this whole thing, look at how long it took you to answer to this complain and this was not the first message i sent.
send a breakdown of the data used so that i can read it myself because none of what you are all saying is helpful. unless no one knows what they are talking about.
Thank you.
send a breakdown of the data used so that i can read it myself because none of what you are all saying is helpful. unless no one knows what they are talking about.
Thank you.
's update15 Aug 2019, 14:23
Reviewer Update
like a fool that i am being made i am still waiting apologies Caylin but what you are saying is not helpful and that is not what i asked. the Lady i spoke to said i will be emailed a breakdown of how the data was used and i am still waiting for that, how long should i wait again until i get a proper response, should i wait until the ***s come home. i am actually irritated by this whole thing, look at how long it took you to answer to this complain and this was not the first message i sent.
send a breakdown of the data used so that i can read it myself because none of what you are all saying is helpful. unless no one knows what they are talking about.
Thank you.
send a breakdown of the data used so that i can read it myself because none of what you are all saying is helpful. unless no one knows what they are talking about.
Thank you.