RA
Raeesa A
1 reviews | Active since Apr 2017
12 Nov 2018, 16:42
Unhappy customer
Worst store! Never answer their calls! Consultants who have no knowledge of store promotions or knowledge of the products they are selling!
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
13 Nov 2018, 11:10Good day Raeesa,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that as per our conversation, our sales agent has been in touch with you.
We look forward to improving on the service delivery to you.
Warm Regards, Zanele MazibukoComplaints Management team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that as per our conversation, our sales agent has been in touch with you.
We look forward to improving on the service delivery to you.
Warm Regards, Zanele MazibukoComplaints Management team
Best regards,
MTN South Africa's reply13 Nov 2018, 11:10
Official
Good day Raeesa,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that as per our conversation, our sales agent has been in touch with you.
We look forward to improving on the service delivery to you.
Warm Regards, Zanele MazibukoComplaints Management team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that as per our conversation, our sales agent has been in touch with you.
We look forward to improving on the service delivery to you.
Warm Regards, Zanele MazibukoComplaints Management team
Best regards,
RA
Raeesa A's updateReviewer Update
13 Nov 2018, 22:32I am greatly disappointed by the way things have been handled. I am having endless problems with their services! They are just wasting my time so that the return period lapses! My device is giving me problems it's 3days old what do I do? Is this the type of service delivery MTN delivers?
RA
Raeesa A's update13 Nov 2018, 22:32
Reviewer Update
I am greatly disappointed by the way things have been handled. I am having endless problems with their services! They are just wasting my time so that the return period lapses! My device is giving me problems it's 3days old what do I do? Is this the type of service delivery MTN delivers?