ZM
Zindzile M

1 reviews | Active since Jul 2018

05 Jul 2018, 20:00

Unhappy customer

Good day

I settled my mtn account and ask for my account to be closed ,now i wanted to apply for home loan only to find out my ITC profile hasn't been updated and the account is showing as open can the account be closed and updated...please....

Any correspondance shouse emailed to **********

Thanks in advance Z malunga

0
Replies (2)
MTN South Africa
MTN South Africa's reply05 Jul 2018, 21:40
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly reply with the correct Id number in order to investigate and resolve your problem accordingly.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,

ZM
Zindzile M's update06 Jul 2018, 08:04
Reviewer Update
ID number ***