Unhappy customer

Called MTN call centre on the 20th of January to ask why my 3 card stopped working was told that the line was cancelled. I then asked Katlego when & why was it cancelled. After spending some time on the phone with katlego who had no answers for me, she called her manager Ndumiso, who reassured me that cancellations would call me back with proof of cancellation request. After waiting 9 days, called the MTN again and their colleague Neo who was very rude and condescending kept shielding his colleagues. I'm disappointed at the treatment I received from MTN. <br> <br> Case no: ***