SD
Siphiwe D

1 reviews | Active since Jan 2014

19 Jun 2015, 07:12

Unhappy consumer

I would like to disclose my disappointment with MTN as a whole. I do not understand how my airtime finishes so quick while I have not changed how I use my phone nor did I upgrade to another phone. When I try phoning the Call Centre, I do not get any help as there is a strike. This is very poor from such a huge company. How can us consumers be unhappy at the same time their staff are also unhappy with MTN. <br> <br> I have 2 MTN sim cards and I was using MTN my entire life and never used any other network. Thanks to number portability, I will be able to port my number to a Service Provider who will take care of me and hope they also take care of their staff who do not strike. <br> <br> People should boycott MTN and change to a reliable Service Provider!!!!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply19 Jun 2015, 09:27
Official
Hello sad993,

Please accept my apologies for any inconvenience caused.As per our telephone conversation will call you @12 .

Warm regards,
Makhanani
MTN Service Provider
REQ:***

Best regards,