unhappy client, i guess all my calls should be listened to during this lockdown period, even Nonfikelelo Dlamini gave me bad servive. Its like all mtn consultants are not willing to assist

I called last week and spoke to Amanda, I told her that I want to buy 3GB for R99 as per sms receive. She told me she will load it to my account and I will pay at month end. I confirmed with her twice if it is the R99.00 deal and she confirmed yes. Today when i got my statement it states R700 - i called mtn to query the amount and the lady told me that i bought 3GB for R330 - I told her that is not the case and she said that there is no superior available to retrieve the call and I must wait until lockdown is over. I understand that we are all in the pandemic however companies should put some measures in place. A lot of people are working from home, but listening s****s should still be applicable, I mean now i need to pay that much on my account for someone who did not listen. I had unending pro