UNHAPPY CLIENT

My husband Johannes Magiel Beukes is struggling to get his money back from MTN. He send lots of messages and everytime a message is sent from Mondo that they sent enquiry to MTN to credit the money. EVERYTIME it is the same message that they are busy with the case and gives a reference number, but they never come back to my husband. They owe him about R3000. I think it is really pathetic. We would like to take this matter further and speak to the manager or someone in higher position to sort this out.