TM
Tebogo M

1 reviews | Active since Jun 2018

19 Aug 2025, 11:17

Unhappy 😔

I am disappointed in MTN service, I app**** for the home internet in the 28 July and on the 1st I received a wrong order, I have been to cancel the online order because I went MTN the Reeds to apply for what I really wanted. I have been trying to contact MTN from the 4th and I have been put from pillar to post, I manage to speak to Kim on the 13th and she confirmed that the cancellation was processed and I will receive a confirmation email, to this day I have not received any communication from MTN, I and sure I will be debited twice and be listed for something I cancelled. POOR SERVICE I HAVE EVER SEEN

0
Replies (2)
TM
Tebogo M's update19 Aug 2025, 11:32
Reviewer Update
I have been transferred from pillar to post from 9:30, it’s now 11:30 to cancel the contract and I am not being able to be put through, I am being transferred from one department to another without any help, please can I request a response from a senior person today to confirm the cancellation
TM
Tebogo M's update19 Aug 2025, 13:42
Reviewer Update
NO RESPONSE EVEN ON HELLO PETER PAGE, MTN SUCKS BIG TIME