Unhappy
I went into jacqueline mall randhart ablerton ,to buy a samsung A20 moblie phone .in your book its R249 and when the girl went to the system it was R329 and they said they need to get mtn head office to fix it on the system.i rang them today and they still waiting for mtn head office to fix i***** being two days .this needs to be fixs today i want the phone today,the girls in jacqueline mall are very good and helpful they cant do anything until mtn head office fixs it..regards martina.
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MTN South Africa's replyOfficial
24 Jun 2019, 10:59Good day Martina,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result. Kindly note as per our telephone conversation, due to what has happened you are no longer interested in upgrading your line.
It’s unfortunate that your matter has reached a point that you are no longer interested in the contract with MTN. Should you wish to upgrade your contract, please don't hesitate to contact us and we will gladly assist.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result. Kindly note as per our telephone conversation, due to what has happened you are no longer interested in upgrading your line.
It’s unfortunate that your matter has reached a point that you are no longer interested in the contract with MTN. Should you wish to upgrade your contract, please don't hesitate to contact us and we will gladly assist.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply24 Jun 2019, 10:59
Official
Good day Martina,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result. Kindly note as per our telephone conversation, due to what has happened you are no longer interested in upgrading your line.
It’s unfortunate that your matter has reached a point that you are no longer interested in the contract with MTN. Should you wish to upgrade your contract, please don't hesitate to contact us and we will gladly assist.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result. Kindly note as per our telephone conversation, due to what has happened you are no longer interested in upgrading your line.
It’s unfortunate that your matter has reached a point that you are no longer interested in the contract with MTN. Should you wish to upgrade your contract, please don't hesitate to contact us and we will gladly assist.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,