CAvN
Chantal Anderssen van Niekerk
1 reviews | Active since Nov 2018
08 Jan 2019, 16:38
Unhappy
Hi. Myself and hubby are waiting since 23rd November for our 2 new cells...P SMART? Why have black friday specials but not have stock on hand? Seriously 2 months now? We have been with mtn for 18 years now and maybe it's time to take our business else where as you obviously don't need our R2000 each month? Contact me urgently ********** 193.
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Replies (2)
MTN South Africa's replyOfficial
09 Jan 2019, 08:38 Good day Chantal
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply09 Jan 2019, 08:38
Official
Good day Chantal
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,
CAvN
Chantal Anderssen van Niekerk's updateReviewer Update
09 Jan 2019, 22:17Got a call today but still no feedback again after being told to give her 1 hour?
CAvN
Chantal Anderssen van Niekerk's update09 Jan 2019, 22:17
Reviewer Update
Got a call today but still no feedback again after being told to give her 1 hour?