unhappy
<p>my sim card is still not activated and its been over 4days now. everytime I call in to get assisted I end up on hold for hours trying to get it sorted out. I didn't get any option on the colour of the phone or any option on memory. I want to cancel!!! Can't deal with a unprofessional company.</p>
Good day Amilio,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We are also terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Please provide us with the cell number or MTN account number for us to access the account to provide further assistance?
Kind regards,
Caylin Julius
MTN Complaints Management Team
Best regards,
Good day Amilio,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We are also terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Please provide us with the cell number or MTN account number for us to access the account to provide further assistance?
Kind regards,
Caylin Julius
MTN Complaints Management Team
Best regards,