Unfair treatment by MTN

<p>To Whom it may concern,</p> <p> </p> <p>My name is Moditi Chuene and I would like to report unfair treatment by MTN with regards to my Data Contract that was in arears. I had called MTN help line from which I was transferred to legal for payment arrangement to settle the arrears. The consultant name from legal that I have spoken to is Wilhemina Magaela [ MTN South Africa ] ********** .</p> <p> </p> <p>My data contract is for R129 a month but my bill went up to about R3500 in one month (June 2016). My query on this bill was rejected and I decided to pay R350 and later increased it to R450 per month in order to settle this bill. Despite arranging with their legal department (Wilhemina Magaela [ MTN South Africa ] ********** to make these additional payments I was still harassed about my outstanding balance, which I later settled on the 04th January 2017. The attorneys representing MTN are still calling me demanding additional payments, after the account with MTN has been settled and in credit by about R1200.</p> <p> </p> <p>I really need some help, I feel that the attorneys as appointed by MTN are out to milk me even though my account with MTN is settled. I need MTN to remove from their debt collectors because I have settled my account, but they would not help. I am referred back to the debt collectors who are also billing be for every call they make to remind me that I have been handed over to them.</p> <p> </p> <p>Attached please find some information relating to this problem.</p> <p> </p> <p>Account No: A ********** </p> <p>Contract No: ********** </p> <p> </p> <p>My contact numbers: 084 ********** </p> <p> </p> <p>Regards</p> <p>Moditi Chuene</p> <p> ********** 384</p> <p> </p>