Unfair treatment

Good day MTN I called your service line to cancel one of my 3 contracts, I have been told that my request is submitted for processing, however my airtime, data and mins will be taken by MTN. I feel as if this is *******. We had a 24 month contract which I paid for without defaulting for even 1 month. Meaning that the minutes that you want to take back have already been bought by me, so my dear MTN why do you want to ***** from me seeing that I have already paid for this? It does not make sense.

Outcome desired: I would like to cancel my contract on *** and take a new contact on a different number but I want my remaining data, airtime and free mins to be reloaded on the same number after it is moved to prepaid (because I have already paid for it) I mean this is unfair and day light *******. The airtime in question was not even part of the free mins you guys used to give me. I bought this separately. The data and mins are part of the payment that I made under the contract.

I would like to stay with MTN but if you do this to me I feel that we will have to part ways because I don't understand why I should loose what I have already paid for.