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Anees A

1 reviews | Active since Oct 2015

18 Nov 2015, 20:19

unfair judgement

I called in to *** to apply for a contract spoke to vusi who went halfway trough the application an then i was told he will call me back because system was slow he did not call back when i called back spoke to another call centre agent who told me i have judgement with the legal dept i had a contract in 2002 the contract has been paid in full i do not have a contract with mtn it is 13years a judgement stand for 5years an falls away in 2011 i purchased a vehicle with std bank and no judgement was on my name with the credit bereu and i did a credit check an all is clear please beware of mtn very risky look like they do not want to do bussiness with me

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Nov 2015, 21:16
Official
Hello sayed 786,

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Kindly note that the matter has been escalated to the relevant department dealing with these matters to investigate and revert to you with feedback.

We sincerely hope that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***

Best regards,