UNFAIR HAND OVER

***<br> <br> I received your correspondence email below . I would like for someone from your office to give me a call in order for me to state my case as well as to issue your company with the relevant documentation defending the matter.<br> <br> I would also like to kindly request that I deal with one person at your office directly to ensure the matter is being dealt with effectively .<br> <br> I have had a problem with this MTN- contract from the start as I came to the realization that what I actually signed for [ thought I signed for ] was totally different to what I was asked to pay for right from the first billing invoice I received . I then and had to make calls / send emails / follow ups for weeks on end but still to no avail.<br> <br> I was informed that I have signed a [ OPEN-LINE ] contract witch I was not even fami**** with but was later informed by the branch manager Christa , that it was a mistake on their side , as the consultant that signed me up was relevantly new , and that credits will be passed to my account., just to have yet another billing issue the following month <br> <br>