SM
Sifiso M

1 reviews | Active since Nov 2018

20 Nov 2018, 07:35

Unfair Charges

MTN takes advantage of people with these out of bundle data charges something seriously needs to be done about this. I would not recommend this network to anyone! I was charged R10 just to open the MTN data app to buy data from them as they do not sell the 7 day 1G data in any other way except via the app. This makes no sense because you go on the app to buy data because you don't have data in the first place. This is very annoying and it is taking advantage of customers.

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Replies (1)
MTN South Africa
MTN South Africa's reply20 Nov 2018, 13:53
Official
 Good day Sifiso

Thank you for taking the time to raise your concerns with MTN.

I will be investigating this for you.

I will keep you updated.

Warm Regards 
Renall Chetty
Complaints Management Team 

Best regards,