1 reviews | Active since Mar 2017
Unfair charges
I am disappointed with the mtn service. Advisors are no doing what they suppose to... I have been passed around from department to department and my issue is still not resolved. How can one be charged for something they had canceled and was never charged on my previous statement and some is now being charged back again without consent. I have asked ask them to have a look into this and I was told I will be called within 72hrs. This was on the 11/01/18 till today I still have not been contacted. I spoke to a manager from nerisha in umhlanga customer service who said I need to call to rentions I refused and asked her to escalate this I am tired of wasting my airtime on mtn. Well I am waiting for a call. But this review is to say mtn is the worst and cares less about consumer rights. No fair and no honesty.
Will never ever recommend them.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that we have sent the complaint to the Rewards Sales Team for assistance with the cancellation of cell number ***.
The contact number for this sales department is 0)79-***.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that we have sent the complaint to the Rewards Sales Team for assistance with the cancellation of cell number ***.
The contact number for this sales department is 0)79-***.
Kind Regards,
Alice van der Merwe