JH
Jacques H

1 reviews | Active since Nov 2014

02 Mar 2016, 11:59

Unfair Business Practise

They owe me money for activating services on my mobile account, debiting huge amounts from my account. For 3 years have I been waiting. emailing requesting my funds to be repaid. Nothing. So I confuse to pay the outstanding amount I owe them. However, they are reporting me as a bad payer every month. I cannot report them as they are part of the ZUPTA foundation of unfair business practises covered by lies. So now will need to proceed legally. <br> <br> Stay away from the ZUPTA Business Principles like MTN. Dangerous for your credit record indeed. They don't give a damn about any client. MONEY, MONEY, MONEY<br> <br> Thanks MTN - I was a client for 16 years, this is how you look after clients

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Replies (1)
MTN South Africa
MTN South Africa's reply03 Mar 2016, 15:36
Official
Hello Jenricoz4,

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
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