MB
Mulozwi B
1 reviews | Active since Dec 2017
22 Jun 2018, 10:34
Unfair business practice
I upgraded my contract with MTN more than two months ago, I chose to get a router instead of a mobile phone. The delivery people didn't deliver it because the was a spelling mistake on my second name, the router was returned to MTN so that they can correct my second name and send the router back to me, but it was never to be like that, they took the router and gave it to another client, and now I was told routers are out of stock, and they don't know when they will get the new stock. I found this situation to be very unprofessional, it's unfair business practice. I'm paying for the router that I don't have.
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Mulozwi B's updateReviewer Update
22 Jun 2018, 12:37The courier company indicated that since they returned my parcel to you on the 19th of April 2018 because of the spelling mistake, they didn't get the parcel back from you. Could you please assist urgently, I have been waiting for quite too long. Just correcting the spelling name and sending it back to the courier people shouldn't take more than two months.
MB
Mulozwi B's update22 Jun 2018, 12:37
Reviewer Update
The courier company indicated that since they returned my parcel to you on the 19th of April 2018 because of the spelling mistake, they didn't get the parcel back from you. Could you please assist urgently, I have been waiting for quite too long. Just correcting the spelling name and sending it back to the courier people shouldn't take more than two months.