********* upgrade

My daughter went to MTN THE GLEN for a query about her insurance that was never activated for 2 years and this month September it activated and her installment doubled,

Secondly Kyle the consultant upgraded her to a OPPA phone for R519 from R299 a month for 3 years, she is a student and he absolutely took advantage of her not knowing what she is doing, she 22 and student and dependent on myself and my husband, we took the phone back 5 min after she left the store, and he told me that she signed and there is no way they can take the phone back.i asked him to show me on the terms and conditions where it's stated that we can't returned the phone , he did not know, he called his manager which was not in the store, Yoshna Seesha which told him under no circumstance he can take the phone back, I told him that he too advantage and he us pushing sales, I want this contract canceled and they must give her a proper phone with a proper installment per month, Kyle was very unhelpful and not willing to even listen or let us talk to his manager, pathetic salesman