********* MTN

I have been a faithful customer of MTN since 1999 and have always had contracts with them. However since December 2022, MTN summararily changed my contract and stopped giving me the bundle that I was paying for. They, of course, did not stop debiting my account. After 4 visits to MTN N1 city store ( pleasant staff but totally useless and incomeotent - training probably zero ). I tried sending en email, it is now 4 weeks since I sent it and NO reply. To be fair I was told by the N1 city staff that MTN does not answer ANY emails. So I tried phoning 135, the call centre. Here I was told that my contract was cancelled without informing me or asking my permission and the only way I could continue without paying MTN's exorbitant unbundled rates was to "upgrade" to a new contract. HOW DOES THAT HELP ME ? MTN can at any time just cancel the contract as they feel like, of course they will continue to debit my account. DISGUSTING and *********.