*********!!!!!

Hi

I app**** for a new contract via the Black Friday deal on the 26th November 2021.

This is the response from MTN:

Your application has been submitted for approval.

Your reference number is ***0 Your selection: Samsung Galaxy S10e on Mega Flex R230 R379

I have not received a call from MTN and on the 30th November 2021 I follow-up via ***. Nandi Xabanisa response via email and requested my ID number and when the application was submitted. She said that that this was escalated and someone will call me back. Reference Number: ***.

Again I follow-up on the 3rd December 2021 and Nandi said that my query was escalated to Sales Department.

Follow-up again on the 06th December 2021 and Nandi Kindly be advised that your query has been escalated to the Sales Supervisory Team for their urgent attention and further assistance. You will be contacted for feedback.

Then I spoke to Nicolin Perumal and he confirmed that the reference (***) and order (***0) numbers don't exist?

APPALLING SERVICES!!! SHOULD BE ASHAME AS A BUSINESS. *********!!!

Regards Salwyn