1 reviews | Active since Jan 2014
********* business practises from MTN
This message was sent to you yesterday and still no response has been received Dear MY, I am extremely outraged with you on my mum's behalf. She has been inundated with subscription services that she has not requested. She has been to your stored on so many occasions to try sort It Out she is now being reduced to tears. The worst is that it is MTN PLAY that is the culprits. She has never requested these services and yet you ****** ******* continue to subscribe her without authorization. Just this morning she was at MTN to sort out another one of your MTN PLAY subscription services that once again she did not request and your idiots working at the pmb Midlands mall branch couldn't sort out what I did in 2 seconds to unsubscribe her. I expect a speedy resolution and all funds returned to her account. Failure to respond to this message by end of business today will give me cause to copy this message and post to various social media pages including hello Peter and also lodge a complaint with the ombud with regards your business practises and MTN PLAY 3rd party subscriptions.
This morning my mum turns her phone on to receive a message that her subscription has been suspended due to insufficient funds. This from a MTN PLAY service from which we unsubscribed yesterday. Absolutely disgusting and *********!!!°°
