********* and disgusting.

<p>After being a loyal customer for about 3 years I am actually reconsidering my options. Upon booking my LG G4 which is on contract for a repair to the MTN repair center i have experienced what ********* and disgusting customer service feels like. My device was booked by a Adzhir who claims he is the manager of the store. There was no problem after a week later once i did my own follow up on the device to hear that the device has been rejected by MTN. When I asked the store to provide me with the RTT colletion number, the MTN MM booking number at the repair center and the rejection slip from MTN no one at the store could assist. It was rudly stated to me that i have to sort my own story out as the store is not a direct but a franchise store which to me does not make any sense what so ever. Mossa, Raess Nicolson and Adzhir from MTN Trade Route Mall are ********* and do not know how to follow daily process, customers are being **** to and are given false excusses for them not doing their jobs. I would really appreciate if the nessesary steps are taken as i did not recieve any service from the store and i was told that i need to sort is out in my own. I am really planning on taking my business somewhere where to customer comes first.</p>