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For a few months, I have been trying to get intouch but its either I'm on hold for long periods with no help at all or simply get cut off when I select the transfer to a consultant option. <br> <br> I have been with Mtn from Aug 2013, as if that means anything to Mtn and have 2 contracts with them. Requested cancellation of the 1st contract soon after they decided to up my R89 TOP UP contract without any consultation or communication and to date it is not cancelled. A week ago I finally had someone respond my mail(***) but disappeared soon after I asked for the R398, R401,, R415.01 and R415.07 bills to be explained. I would really appreciate it if both the contracts got cancelled as it is clear Mtn does not value its own business. With Vodacom I never experienced this kind of a problem. I opted for Mtn, to have the convenience of one account/bundle when my contract with Vodacom expired and had taken a Top UP for my mother. How I regret that decision. MTN if you cannot deliver ,as easy as it is to ignore customers, please do the easiest thing and cancel contracts so that you have no complaints to answer to as *********** as you are.<br> <br> And thank you very much for the inconvenience.!