KL
Kevin L
1 reviews | Active since Sept 2015
28 Sept 2015, 15:15
Undue Data Charges & disconnected even though paid
Unduly Charged for data and when MTN is asked to provide an \Authentic Itemised"bill they cannot do so even after it was requested more than 4 months ago. They send you charges which they cannot proof with an Itemised bill and then disconnect your lines even though you are paying regularly. When you have more than one contract"
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Replies (1)
MTN South Africa's replyOfficial
29 Sept 2015, 14:21Hello KevinCustomerSrv,
Thank you for your post.
Your charges have been validated correct as per the number provided and usage was generated directly from your number.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Rosetta
REQ:***
Thank you for your post.
Your charges have been validated correct as per the number provided and usage was generated directly from your number.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Rosetta
REQ:***
MTN South Africa's reply29 Sept 2015, 14:21
Official
Hello KevinCustomerSrv,
Thank you for your post.
Your charges have been validated correct as per the number provided and usage was generated directly from your number.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Rosetta
REQ:***
Thank you for your post.
Your charges have been validated correct as per the number provided and usage was generated directly from your number.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Rosetta
REQ:***