Undesirable Business Practice continues Part 2

<p>It is fairness protocal that a consumer has the right to cancel his/her cell phone contract at the End of the term (2 years) after given the instruction to do so? MTN was made well aware by medical reports and telephonic discussion that i was certified disabled since 2015 Dec. </p> <p>In the July 2016 a month before 3 lines Expires, I called to terminate those lines up for renewal with MTN call center agents which was not administrated . Soon after i emailed mtn customer services and credit managers and still MTN refused to correct this client abuse .</p> <p>only after placing a compliant on helloPeter MTN cancelled the 3 contract lines in Feb 2017 (6 months later), but continued to bill me for the 3 contracts although i requested cancellation in August 2016.</p> <p>Farzanah Karriem @ MTN causally quotes below:</p> <p>unfortunately, the reference numbers (REF # ********** 9 and # ********** 5 ) cannot be found on our systems.</p> <p> I am highly disappointed in the conduct of MTN , I would like to KNOW and the public to KNOW by MTN how much premuims have i paid throughout the Business relationship and is this conduct acceptable ? </p> <p>Do i deserve this ******** conduct ?</p> <p>will i recommend MTN to My Clients, Friends , Family ?</p> <p>i doubt it......... MTN has failed to treat me fairly . </p> <p>Mr K Naidoo- ********** 124084.</p>