Understanding your customers needs

Item: MTN South Africa
Rating: 5
Author: Eleanor C

I posted a review last week regardingan issue I had with MTN for the past 2 months. It took a lot of calls and emails and reviews posted on Hello Peter. However the matter has now been sorted . Although I'm still waiting for confirmation of bureau update, I just want to say thank you to Tshepo M for your prompt response to inform MBD to close my account. Your service is highly appreciated. #greatbusiness

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Replies (1)

MTN South Africa's replyOfficial

05 Apr 2018, 12:15

Thank you for your post.

Thank you for the compliment for Tshepo.

The compliment was sent to him.

Clearance can take up to +-10-15 working days.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

MTN South Africa's reply05 Apr 2018, 12:15

Official

Thank you for your post.

Thank you for the compliment for Tshepo.

The compliment was sent to him.

Clearance can take up to +-10-15 working days.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

Understanding your customers needs

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