DL
Dolly L
1 reviews | Active since Oct 2017
15 Apr 2020, 17:44
Uncontactable mtn
Im not sure how and why we aren't able to get our emails and calls and emails answered by any of your agents. Please respond re suspension of accounts. I paid my account via mymtn app.
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MTN South Africa's replyOfficial
15 Apr 2020, 18:29Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
We have tried to call you no answer
Please take note payment for R500.00 received on the 20-3-2020. You have paid the account short with R495.08.
The balance now R 993.10.
We have set up a payment arrangement for the short payment of R495.08 to be paid end of April and April invoices need to be paid on the 2nd of May.
Lines activated , please reboot the device.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
We have tried to call you no answer
Please take note payment for R500.00 received on the 20-3-2020. You have paid the account short with R495.08.
The balance now R 993.10.
We have set up a payment arrangement for the short payment of R495.08 to be paid end of April and April invoices need to be paid on the 2nd of May.
Lines activated , please reboot the device.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply15 Apr 2020, 18:29
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
We have tried to call you no answer
Please take note payment for R500.00 received on the 20-3-2020. You have paid the account short with R495.08.
The balance now R 993.10.
We have set up a payment arrangement for the short payment of R495.08 to be paid end of April and April invoices need to be paid on the 2nd of May.
Lines activated , please reboot the device.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
We have tried to call you no answer
Please take note payment for R500.00 received on the 20-3-2020. You have paid the account short with R495.08.
The balance now R 993.10.
We have set up a payment arrangement for the short payment of R495.08 to be paid end of April and April invoices need to be paid on the 2nd of May.
Lines activated , please reboot the device.
Kind Regards,
Alice van der Merwe
MTN
Best regards,