RK
Ronnie K
1 reviews | Active since Jan 2015
15 Jun 2015, 08:48
UNCAPPED , I WAS *******
SEEING A GOOD DEAL ON THE UNCAPPED FOR 24 HOURS FOR ONLY R 40 SO I FELL FOR IT.<br> DON'T BUY THIS ITS NON SENSE , JUST A WAY TO GET MONEY OUT OF YOU .<br> WHY WOULD YOU GUYS (MTN) CAP ME ON THE SPEED OF WHAT I DOWNLOAD WITHOUT DISCLOSING IT !!!!<br> <br> WHEN YOU FIRST DOWNLOAD IT GOES REALLY FAST ... AFTER A CERTAIN PERIOD LIKE UHM 20 MINS YOU GUYS DROP THE DOWNLOAD MBPS TO SOMETHING RIDICULOUS LIKE 400 MBPS !!!! *** !!! ??? NOW IT TAKES FOREVER TO DOWNLOAD ANYTHING AND IS OF NO USE . IM EFFIN FURIOUS !!<br> <br> I WANT MY MONEY BACK I FEEL YOU ******* ME ....
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Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 15:27Hello **Ronnie**,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that fair usage policy on the uncapped data bundles is 150MB. After the customer has used 150MB, connection gets slow.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that fair usage policy on the uncapped data bundles is 150MB. After the customer has used 150MB, connection gets slow.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply22 Jun 2015, 15:27
Official
Hello **Ronnie**,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that fair usage policy on the uncapped data bundles is 150MB. After the customer has used 150MB, connection gets slow.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that fair usage policy on the uncapped data bundles is 150MB. After the customer has used 150MB, connection gets slow.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,