SW
Steve W
1 reviews | Active since Sept 2015
18 Sept 2015, 08:39
Uncapped data bundle ****
Shame on you MTN, I bought a 24 hour \uncapped 3G data bundle"yesterday"
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MTN South Africa's replyOfficial
18 Sept 2015, 10:05Hello stevew40,
We are sorry for the inconvenience caused.
The 24 hour uncapped bundle has a fair usage limit. You are allowed to 150MB's usage at full speed available in your area. Once you've used up the applicable 150MB's of fair usage, your speed will be reduced to allow other users in the same area to connect at a decent rate.
Regards
Tim
MTN Complaints Management Team
We are sorry for the inconvenience caused.
The 24 hour uncapped bundle has a fair usage limit. You are allowed to 150MB's usage at full speed available in your area. Once you've used up the applicable 150MB's of fair usage, your speed will be reduced to allow other users in the same area to connect at a decent rate.
Regards
Tim
MTN Complaints Management Team
Best regards,
MTN South Africa's reply18 Sept 2015, 10:05
Official
Hello stevew40,
We are sorry for the inconvenience caused.
The 24 hour uncapped bundle has a fair usage limit. You are allowed to 150MB's usage at full speed available in your area. Once you've used up the applicable 150MB's of fair usage, your speed will be reduced to allow other users in the same area to connect at a decent rate.
Regards
Tim
MTN Complaints Management Team
We are sorry for the inconvenience caused.
The 24 hour uncapped bundle has a fair usage limit. You are allowed to 150MB's usage at full speed available in your area. Once you've used up the applicable 150MB's of fair usage, your speed will be reduced to allow other users in the same area to connect at a decent rate.
Regards
Tim
MTN Complaints Management Team
Best regards,