UNCANCELLED CONTRACT

<p>I HAD A CONTRACT ( R289) WITH MTN FORM JUNE 2014 TO JUNE 2016, THEIR POLICY ALLOWS ONE TO UP GRADE AFTER 20 MONTHS. MY 20 MONTHS WAS IN FEB 2016. THEY WERE RUNNING A PROMOTION AT THE TIME.</p> <p> </p> <p>I WAS INTERESTED IN THE ONE PROMO, WHICH OFFER TWO J1 PHONES FOR R229 WITH ALISHA FROM MTN DIRECT. TWO WEEKS LATER THE THEY DELIVERED ONLY ONE PHONE, I THEN RETURNED THE PHONE. I WAS EXPECTING TWO PHONES.</p> <p>I THEN PHONED ALISHA, SHE PROMISED TO DELIVER AFTER 14 DAYS, WHICH NEVER HAPPENED. I GAVE UP ON ALISHA AND CONTINUE WITH MY OLD CONTRACT OF R289 ON THE MONTH 23 </p> <p>I WROTE AND SENT CONTRACT CANCELLATION LETTER TO MTN.</p> <p>THEY RESPONDED BY SAYING MY CONTRACT IS ONLY DUE IN 2018, I EXPLAINED THAT THE CONTRCT RENEWAL FAILED. I NEVER RECEIVED THE TWO PHONES, ALISHA NEVER CAME BACK TO ME.</p> <p>I THEN ASKED THEM TO PROVE TO ME THAT I HAVE A CONTRACT WITH THEM BY SENDING ME THE CONTRACT THAT I HAD SIGNED WHEN TAKING THE CONTRACT, THEY WERE UNABLE TO.</p> <p>I HAVE BEEN TALKING TO MTN OVER THIS MATTER FOR MORE THAN 6 MONTHS NOW.</p> <p> </p> <p>THEY BLOCKED MY NUMBER, TILL TODAY MY NUMBER DOESN'T WORK OF WHICH ON THE CANCELLATION LETTER I REQUESTED THAT THEY PUT MY NUMBER ON PAY AS YOU GO.</p> <p> </p> <p>THEY EVEN WENT AS FAR AS BLACKLISTING ME FOR A CONTRACT THAT I NEVER TOOK. MY CREDIT PROFILE IS DENTED BY THEIR UNPROFFESSIONALISM AND BAD CUSTOMER SERVICE. </p> <p> </p> <p>IF YOU WANT A CONTRACT DON'T EVEN THINK OR CONSIDER MTN, THEIR WILL GIVE YOU BAD SERVICE. </p> <p> </p> <p>YOU WILL REGRET IT LATER, ASK ME.</p> <p> </p> <p> </p>