unblaclikst

Item: MTN South Africa
Rating: 1
Author: CHANTELL P

i am still waiting for help with my device for unblackilisting.i am so dissapointed in mtn they all are useless

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

05 Jun 2018, 09:42

Good day Chantell,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly contact our call centre @ 135. They will need information from you to assist you with your complaint.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

MTN South Africa's reply05 Jun 2018, 09:42

Official

Good day Chantell,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly contact our call centre @ 135. They will need information from you to assist you with your complaint.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

CHANTELL P's updateReviewer Update

06 Jun 2018, 15:16

Hallo i already did contact your call in options and i sent all the documennts that was needed.i am so dissapionted .i do not want to call in every day and get the same treatment that is why i want to work with management to follow up.i would rather send the documents to a reliable agent that knows how to face the problem.your agents are all useless

CHANTELL P's update06 Jun 2018, 15:16

Reviewer Update