Unbelievably poor service!!!!

MTN has continuously for the last 2 months debited more from my account than what they should have.

Every month this leads to more expenses on my end, endless calls and mails trying to explain a the situation with little to no success and response times that are embarrassing actually.

I want someone from MTN that is willing to actually help. If not, I want a settlement option on my account so that I can move over to another service provider that is willing to look after customers.

Please send me message so that this matter can be discussed and resolved.