1 reviews | Active since Jan 2011
Unbelievable Bad Service
<p>MTN has upgraded the wrong contact and has been overcharging me for the last 3 months!</p> <p>They have also cut of my service at one stage because I am not willing to pay for a service that has not been requested by me.</p> <p>Those far I have:</p> <p>- Spoken to the call center 1 1/2 hours on the phone.</p> <p>- Have visited the MTN store in Clearwater - spent 1 hour with them.</p> <p>- Have sent at least 8 e-mails to the support center.</p> <p>- Have receieved at least 7 reference numbers.</p> <p>- Had a call from the service supervison (Andre <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space: nowrap;">(083) ********** <a style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (083) ********** " href="#"><img style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (083) ********** " src="data:image/png;base64,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" /></a></span>) who promised me that the problems will be sorted out within a week - that was about a month ago.</p> <p> </p> <p>To date (after 3 months)</p> <p>- STILL WRONG CONTRACTS</p> <p>- STILL WRONG INVOICES</p> <p>- STILL TREATENING SMS TO CUT MY SERVICE</p> <p> </p> <p>Johann Komarek</p> <p> ********** 149</p> <p> </p> <p> </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under the details supp**** in the review section , no account details display to which a mail can be sent to the below mail address for urgent processing to rectify account status.
Address: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under the details supp**** in the review section , no account details display to which a mail can be sent to the below mail address for urgent processing to rectify account status.
Address: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
