RI
Rodney I
1 reviews | Active since Apr 2014
10 Jan 2021, 10:07
Unauthorized subscription change by MTN./Maverick Telecoms.
My subscription was changed by Maverick Telecoms(initially passing of as MTN) without my consent. Weeks after confirmation that the packages would be returned to their original state and countless emails, nothing has been done. I further logged a case with customer care ref no. ***. I have had no response or feedback from this. This is underhanded attempt to entrap a client into a three year contract. I have this situation clearly documented and undisputable proof in many emails.
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Replies (2)RI
Rodney I's updateReviewer Update
11 Jan 2021, 21:08I have now been requested to send a copy of my ID and Payslip. This is to a company that has *******ly changed my subscriptions. I have undisputed proof of this fact. No contact from MTN.
RI
Rodney I's update11 Jan 2021, 21:08
Reviewer Update
I have now been requested to send a copy of my ID and Payslip. This is to a company that has *******ly changed my subscriptions. I have undisputed proof of this fact. No contact from MTN.
RI
Rodney I's updateReviewer Update
14 Jan 2021, 07:13MTN lack of response has become quite noteworthy now. I have contacted them vie there facebook page and only automated type response. I.E. We will look into it. The MTN online ***** portal does not work.
RI
Rodney I's update14 Jan 2021, 07:13
Reviewer Update
MTN lack of response has become quite noteworthy now. I have contacted them vie there facebook page and only automated type response. I.E. We will look into it. The MTN online ***** portal does not work.