UNAUTHORISED/********** DEBIT ORDER(S)

Early April I got an SMS from my bank requesting me to approve a debit order of R800 for MTN, I declined as I am not a MTN customer and have no agreement for any of its products. On Friday 30 April 2022, MTN debited R3297.63 from my standard bank account. Luckily there wasn't sufficient funds in that particular account. It was unpaid and was charged an unpaid fee by the bank. This is ********** and unacceptable. I need this matter investigated and request details of the application that was made as well as the consultant responsible for this as I have never app**** for any MTN services