ST
Sphiwe T
1 reviews | Active since Aug 2019
18 Aug 2019, 00:32
Unauthorised subscription
Automatically subscribed to "Reycreo" WITHOUT MY PERMISSION. Received SMS thanking me for "my subscription" to the Reycreo service at After NEVER being asked to subscribe to the service in the first place
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Replies (1)
MTN South Africa's replyOfficial
20 Aug 2019, 10:07 Good day Sphiwe
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I tried contacting you but the call rang and went to vm lite.
I have checked the system and there is no active subscriptions on your number.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I tried contacting you but the call rang and went to vm lite.
I have checked the system and there is no active subscriptions on your number.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Best regards,
MTN South Africa's reply20 Aug 2019, 10:07
Official
Good day Sphiwe
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I tried contacting you but the call rang and went to vm lite.
I have checked the system and there is no active subscriptions on your number.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I tried contacting you but the call rang and went to vm lite.
I have checked the system and there is no active subscriptions on your number.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Best regards,