UNAUTHORISED DEDUCTIONS

The data contract I had with Mtn expired at the end of April 2022. I called to notify them to cancel the contract and they confirmed that indeed it was cancelled, shortly I received an SMS stating the following: "Y'ello! Your contract is set to be cancelled on 25/05/2022. An Mtn consultant will be in touch to confirm this with you, or you can call customer care on 135. Have a great day!". Indeed a consultant was in touch and confirmed that the contract will seize to exist as from 25/05/2022, she even asked whether I would like to keep the number and I said No. On 25/05/2022 I received another SMS stating the following: 'Dear customer, your query *** has been closed. Please contact call center if you require more info. Thank you for using Mtn. Have a Y'ello day.'

On 19 July 2022 I received another SMS stating the following: 'Dear customer, your query *** has been closed. Please contact call center if you require more info. Thank you for using Mtn. Have a Y'ello day.' This SMS came after I engaged them again asking why did they debit my account hence I cancelled the contract. This practice did not stop, on 15 August 2022, an amount of R726.60 was again deducted by Mtn.

After having contacted Mtn on several occasions, they still continue to deduct my money and I do not understand for what services, can they stop this nonsense.