Unauthorised Deduction of Funds

THIS IS SO FRUSTRATING AND TIME CONSUMING!!!<br> <br> My account has since been cancelled as per my original requests. However, my account was debited for R768.40 on the 31st July 2015.<br> <br> I do not know why this has been done because I stated that the accounts for June and July will not be settled by me. The data that accumulated for the past two months in question was reversed at the same time my number was converted into prepaid. I gave multiple notifications on various communication platforms that my contract will not be renewed from the 02nd June 2015.<br> <br> I then logged my issue on HELLO PETER as nobody contacted me from MTN. On Friday, 10 April 2015, Esther confirmed that the case was acknowledge by the cancellation department and I can go to a different service provider as from the 02nd June 2015 (REQ:***). <br> This did not happen until the third week in July 2015, after many emails back and forth.<br> <br> Please note that the amount deducted from my account has been reversed if monies are deducted again for services not requested or contracted, I will take legal action and report this to the Ombudsman.<br> <br> Just remove my name from you debtors list...I DO NOT OWE MTN!!!!