NJ
Natashya J
1 reviews | Active since Jun 2015
21 Jan 2016, 11:42
UNAUTHORISED DEDUCTION...AGAIN!
Please refer to :ref: MTN REQ:***.<br> The very same thing happened again in January 2016. MTN instated a debit order (not sure how) and an unauthorized deduction from my personal bank account was deducted, whereas payment is settled by my employer. <br> Dear MTN, I would like to cancel my contract this is *****ing!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
21 Jan 2016, 15:49Hello Yashya,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note your company paid part of the January invoice but could not cover the entire amount. For a statement on what makes up the January bill please contact our Customer Care on 083 1 809 or email: *** .
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note your company paid part of the January invoice but could not cover the entire amount. For a statement on what makes up the January bill please contact our Customer Care on 083 1 809 or email: *** .
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply21 Jan 2016, 15:49
Official
Hello Yashya,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note your company paid part of the January invoice but could not cover the entire amount. For a statement on what makes up the January bill please contact our Customer Care on 083 1 809 or email: *** .
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note your company paid part of the January invoice but could not cover the entire amount. For a statement on what makes up the January bill please contact our Customer Care on 083 1 809 or email: *** .
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,