NS
Nokuzola S
1 reviews | Active since Sept 2014
30 Mar 2016, 10:49
UNAUTHORISED DEBIT ORDERS
I do not have any contract with MTN of any sort yet they have debited an amount under my name through my bank account. This is the 3rd time this is happening and I am thoroughly disgusted in the manner in which an account is opened in a persons name without doing the correct credit checks.<br>
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Replies (1)
MTN South Africa's replyOfficial
31 Mar 2016, 11:02Hello Nokuzozo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line Mrs Nokuzola Soqaka, I have contracted Mr Morata, he will email to me the affidavit and certified ID copy, once received the ***** department will investigate the request.
We have cancelled the debit order and suspended both cell numbers on the account (*** +***).
My fax number ***. Mr Morata do have my email address.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line Mrs Nokuzola Soqaka, I have contracted Mr Morata, he will email to me the affidavit and certified ID copy, once received the ***** department will investigate the request.
We have cancelled the debit order and suspended both cell numbers on the account (*** +***).
My fax number ***. Mr Morata do have my email address.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply31 Mar 2016, 11:02
Official
Hello Nokuzozo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line Mrs Nokuzola Soqaka, I have contracted Mr Morata, he will email to me the affidavit and certified ID copy, once received the ***** department will investigate the request.
We have cancelled the debit order and suspended both cell numbers on the account (*** +***).
My fax number ***. Mr Morata do have my email address.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line Mrs Nokuzola Soqaka, I have contracted Mr Morata, he will email to me the affidavit and certified ID copy, once received the ***** department will investigate the request.
We have cancelled the debit order and suspended both cell numbers on the account (*** +***).
My fax number ***. Mr Morata do have my email address.
Kind Regards,
Alice van der Merwe
***
Best regards,