1 reviews | Active since Apr 2017
Unauthorised debit order
<p>I want to know why my account has been debited from Techtrace-39 rand</p> <p>PHOTON MP-35rand</p> <p>MAG ZONE 79 -rand</p> <p>Safebase -55 rand and I most definitely didn't authorised this. Please assist on how I can stop this and get my money back.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly refer the matter to your bank as the deductions are not MTN deductions, the amount that we debited from your bank account is R149.01 on 2017-03-31 for your MTN contract.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***0
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly refer the matter to your bank as the deductions are not MTN deductions, the amount that we debited from your bank account is R149.01 on 2017-03-31 for your MTN contract.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***0
Best regards,