Unauthorised charges on bill

<p>I was originally an Altech Autopage customer. MTN took my account over from Altech Autopage. I was not contacted by an MTN representative to confirm this change. My standard account has now been pushed up from R500/month to R700/month, for reasons unknown to me. I hardly use my cellphone as all business is conduted from work. I do not download apps or upgrade using cellular data, however I have been billed R5900 for the month of April 2016. When I contacted MTN to rectify and advise that I cannot afford to pay, and I have not been forewarned, I was advised that I should let the debit order bounce back and then I should phone back again and arrange some sort of payment plan, but they could not assist me. As a result my cotract will now be suspended, and can now not receive any messages. At no point did MTN make any effeort to contact me telephnically to advise me that my contract plan is not suited to my usage. When I spoke to the consultant who assisted me in upgrading my contract, he too was shocked that my bill jumped from R700 to R6000 in one month. I request that I be contacted immediately in order to come to an ammicable compromise.</p>