EM
Edzisani M
1 reviews | Active since Oct 2013
29 Jul 2015, 10:45
Unathourised Debit
My contract ended 1st of June 2015 & why am is till receiving debit orders on my account?<br> <br> what is the amount for? contract was first paid month end of June 2014, 24 month should be month end of May 2015. <br> <br> Can somebody explain this since I cannot reach MTN for answers.<br> <br>
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MTN South Africa's replyOfficial
13 Aug 2015, 11:57Hello edzisani1986,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. kindly note that a credit is passed on your MTN account for the charges incurred.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. kindly note that a credit is passed on your MTN account for the charges incurred.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply13 Aug 2015, 11:57
Official
Hello edzisani1986,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. kindly note that a credit is passed on your MTN account for the charges incurred.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. kindly note that a credit is passed on your MTN account for the charges incurred.
Best regards
Mantoa
REQ:***
Best regards,