1 reviews | Active since Jul 2016
unapproved debit order
<p>MTN sold me a contract, which they declined and then debited me for services I did not want or do not even have. They have poor customer service as I always speak to someone different and they never solve the problem. I am disgusted and Disappointed with this as it costs me money to fix the problem.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
As per our telephone conversation kindly send me the requested documentation so that the matter can be escalated to the relevant support team.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
As per our telephone conversation kindly send me the requested documentation so that the matter can be escalated to the relevant support team.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********